Google authenticator backup codes lost
So I guess info about the previously used phone. Stuff publicy visible in the profile could be used by an attacker. Though I can't see which info they could use. Note: 2-Step Verification requires an extra step to prove you own an account. You may want to get an extra key you can keep in a safe place. Follow the steps to remove the lost key from your account. And try to give other info for identification. Sign in to your Google Account with your password and your other second step. Use exactly the email associated with your account. Write "I cannot access my 2FA app and lost my backup codes" at the top, and include any other information we can use to verify your identity in your inquiry." If you cannot log in because you lost access to both the app and your backup codes, please click the "contact customer support" button and fill out the form using your registered email address. "I lost access to the app and my backup codes For safety reasons they might be really strict about this.ĭid you exacctly use the steps recommended here: Might be hard or not possible to get the account back though. also something I'd recommend.Īs others said: Only the support can help. If you didnt store your sixteen-character secret key or a QR code you can reset 2FA codes by using backup codes. Choose Scan a QR code or Enter a setup key (16-character secret key). If you can’t sign into your Google Account with your normal 2-Step Verification, you can use a backup code for the second step. Backup of the authenticator - or the backup codes (print them and store 2 copies at different locations). Install the Google Authenticator application from the Google Play Store or App Store. For important websites I try to keep the stuff save. why I don't use 2FA in unimportant websites like MAL.